Privacy Policy

1. Who we are

Restaurant Menu is a digital menu and WhatsApp ordering platform operated in connection with Creative Hub Printing & Advertising (www.creativehubuae.com). This Policy explains how we handle personal data when you use our website and Platform.

2. Data we collect

• Account data — names, emails, and credentials for restaurant admins.
• Business data — restaurant profiles, menus, branding assets, and settings you upload.
• Order & guest details — information guests provide during checkout (for example name, phone, table number, delivery notes).
• Demo / contact enquiries — name, email, phone, restaurant name, and message submitted on our marketing site.
• Technical data — standard logs such as IP address, browser type, and timestamps needed to operate and secure the service.

3. How we use data

We use personal data to provide and improve the Platform, authenticate users, deliver WhatsApp order flows, respond to demos and support requests, maintain security, and meet legal obligations. We do not sell personal data.

4. Sharing

Data may be shared with infrastructure and messaging providers required to run the service (for example hosting and WhatsApp). Restaurant operators control guest-facing menus and order handling for their venues. We may disclose information if required by law.

5. Retention

We retain account and operational data while your restaurant subscription is active and for a reasonable period afterward for backups, disputes, and legal compliance.

6. Security

We apply industry-standard safeguards such as encrypted transport (HTTPS) and access controls. No method of transmission or storage is perfectly secure; please use strong admin passwords and limit staff access.

7. Your choices

Restaurant admins can update profile and menu data in the dashboard. To request access, correction, or deletion of personal data we hold about you (subject to legal exceptions), contact us via the website form.

8. Cookies

We use essential cookies/sessions for authentication and CSRF protection. We do not rely on third-party advertising trackers for the core product experience.

9. Updates

We may revise this Policy from time to time. The “Last updated” date above reflects the latest version.

10. Contact

Privacy questions: use the contact form, or visit creativehubuae.com.